This was our second vacation stay at Sterling Shores. Only one problem, noisy neighbors upstairs.
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They told me they would ship the correct size to my house because they didn't have it in stock. Also manager was unsimpathetic when I explained to her the mistake that was made by her employee. Add to mybook Remove from mybook Added to your shopping collection! Error when adding to shopping collection.
This business was removed from the shopping collection. View all 5 Locations. Shoe Stores Clothing Stores. View all 3 Locations. Sunset Shoes Birkenstock 1. We would love to stay here again. This was our 1st stay at this condo. The location is great, very close to everything! The unit was great! Just like being at home! Love the app and the use of codes instead of keys.
Only real complaint was that the unit was supposed to sleep 4 but the sofa bed was so bad we couldn't use it. This was an incovenience as we had to make adjustments to accommodate 2 people. We enjoyed our stay at Sterling Shores. The condo was clean and we had everything we needed to be comfortable.
I especially enjoyed the view from the balcony. We will definitely be back! Great location with beautiful pool and easy access to the beach. Front desk guys were both fantastic with great suggestion on restaurants and local attractions.
Condo was in good condition but sleeper sofa was very uncomfortable. We have stayed at sterling shores in Destin twice and will definitely be back.
Nice view, beautiful property and the guys at the front desk were very helpful with suggestions on restaurants and fun activities. This was our second visit to the prosperity and we will definitely be back. I don't ever remember them working. It took forever to get one, and then it was full.
The wifi really needs to be improved. The cell service is horrible. The wifi was slow when you could get a strong enough signal. Otherwise, had a wonderful time. Love the location and the pool". Our stay was wonderful! The pools were great! We really loved the location too! The condo was very nice and had all the amenities we needed. I would definitely stay at Sterling shores again. The dishwasher was a little crazy. It would stop working when too warm. The door would "open" and stop the cycle.
It would be nice for a guest bedroom, to have a closet, otherwise the place was perfect!! I wish we could have stayed longer! A cabana waitress told us she would come take our order at the pool and she never returned.
When we checked into our room and discovered that there had been a water leak in the unit carpet wet with fan running and odor Lauren quickly moved us to another unit that turned out to be an upgrade with very little inconvenience. Everything was handled very professionally and our stay was very enjoyable. The property itself is very clean and well maintained. The pool is great and the access to the beach makes it very easy. Unit was nice and functional. The 2nd bedroom is very small and doesn't have a closet.
There are a couple of items that could use attention in the condo: We love sterling shores, but we do have one complaint that is not fair to the staying folks who come in on the day of arrival. We pay for a full day but only get to check into our room like 4 or 5 or even after on some occasions.
I think it should be a half charge since you really don't get a full day. We have been coming to sterling for years and we still will but wish they would look at the check in time it is not fair to pay full price. The unit was missing utinsels and seating. However, the bathroom was great and the bedding was nice, too. Condo was very clean. The first day after check in we discovered and missing TV remote control and it was taken care of within minutes.
Loved our stay at Sterling Shores. The Staff was friendly and helpful at all times, Our unit had every thing we needed and the pool was beautiful. Hope we can stay again. Overall, wonderful condo, but when we arrived, the master bedroom toilet would not flush, and the shower door was broke.
The toilet was fixed quickly, but I wished that it wasn't an issue. Everything was clean, and check-in and check-out was super easy.
We've been coming to Destin for the past 10 years. We've stayed in many different locations and condos, but found your location and resort to be by far the best.
We look forward to our next visit. The walk past the pool area to access the beach is much easier than some resorts right on the beach. The condo furnishings were nice and comfortable. The resort grounds, pool area, parking lot, gated access all of those amenities were well maintained. We had a pool view and beach view and were advised during booking if we booked higher we would have a better gulf view, although still were not disappointed with the view.
Thank you for making our quick trip enjoyable. Loved it loved it loved it!! No better way to describe My only minor issue was one elevator working. My kid loved to feed the fish in the lobby. She was sad they were gone.
Love the complimentary DVDs. Love the new app. Would love to see some organized kid's activities come back. I needed a nice getaway and this exceeded my expectations My first time in Destin but not my last and when I return I will book at sterling shores I really enjoyed my stay and look forward to staying there again. Had a problem with a locked door but the staff unlocked it in a timely manner. This condo had everything we needed for our stay.
The condo was clean and we enjoyed our time at the beach. The property management was very quick to respond to any issue. Every thing was great this time. A when we first arrived, we got a condo with trees blocking the beach or swimming view. My friend is deaf and we requested to move to another condo with a beach view and not so secluded area for vacation. To settle our complaint, the front office found another condo we moved to a better viewing area and we became satisfied with our amenities.
Thank you for making our stay enjoyable. My only complaint is the space available on the beach for those that bring their own chairs. We were told by the sales agent that we could bring our own chairs and umbrella, but she didn't tell us the space was so limited. Our second day, the rental umbrellas took up almost the entire allotted beach. What was frustrating is almost all were empty. I understand if they were occupied, but they weren't.
Other than that, it was a great stay and we really enjoyed it. As I was attempting to book our favorite , Sterling Shores, I was disappointed to find that management had changed the policy to require a 6 night minimum stay. That arrangement does not work for my family. We can only stay 3 nights. I tried to find a comparable accommodation in Destin unsuccessfully and was forced to book a cottage in Panama City Beach, farther than we really wanted to go.
As we were in transit the morning of our vacation start, I received a telephone call from the property management stating that the cottage we had booked in PCB was no longer available and she wanted to offer us an alternative place that was unacceptable to us.
We were very upset. Our extreme appreciation goes to LoAnna who went above and beyond to make sure we were taken care of. First off, I would like to clarify that our stay was at Sterling Shores in Destin and want to make sure they get the rave reviews.
Everything was exceptional which is why we come back every summer! Already looking forward to next year's vacation. I thoroughly enjoyed my stay. There was a minor hiccup hot water went out. I will definitely return to this beautiful property. We stay here every year.
We love Sterling Shores. The pool area is the best I've experienced. We do prefer next year to be a little higher up so we can see the Ocean but it was all great. Loved the stay as always! Love this place and always suggest to others to go there. Can't wait for next visit ready to go back! We came in after hours and used the after hour key pick up box.
Since other guests use the same key box, It would have been a little more comforting to see our envelope sealed so as to ensure no one else besides us saw the door code. Other than that everything about our stay at Sterling Shores was great and we will definitely becoming back!
I always follow the rules and I expect others to do so. I want to specifically compliment Michael Belba. He went above and beyond to make sure our unit was cleaned prior to our arrival and followed up on every request we made. He is a valuable asset to Sterling Resorts.
We will definitely return to this property next year as a result of our experience. I loved how casual the check-in and out process was. We had an incredible view with lots of room. Our friends stayed at a different facility and paid over twice what we did for a one bedroom resort room. The security guard was very friendly and helpful in directing us to the office area. He helped us to check the after hours arrival box in order to get our room package information.
The location and room are beautiful. Thank you so much for making our 20th wedding anniversary so relaxing and nice. Super super clean, has everything you need, beach view, a very short walk to the beach like 1minute. Would stay again for sure. Checked in on Sunday and the number we were given to enter the room was wrong. Luckily had a security office there who was great in helping us get in. I've been to Destin several times on spring break.
We've stayed at several other places but this has been the best stay by far!!! The condominium is wonderful. The complex is clean. This is the perfect vacation!!! Beautiful colors, great location and room was very clean and stock. The only problem was the sofa bed was awful to sleep on. This was our first trip to Destin and loved it.
We will go back and we will be staying here again. The entire staff at sterling shores was great. The front desk was exceptional. The property was well decorated and had more than enough cooking utensils. We experienced a minor issue with the television which the front desk did an excellent job handling.
Everything was well maintained. John and I can't say enough good things about Matt and his staff at Sterling. Ellen, Michael, Mike, and all the others are absolutely superb! They are very caring and besides the beauty of the property, THEY are the reason we continue to stay there each winter! We look forward to our upcoming winter to see our family as we call them again! We went down to the theatre and wasn't able to use due to another group had "reserved" it for several days.
Also to pay for beach chairs when it's for the resort was unreasonable. But overall the family had a great time!! I would love to come back again. Front desk was wonderful!! We booked thru an owner and she double booked our condo and front desk found another unit for no additional charge. I will be weary if I book thru owners again. Thank you Ellen and Michael at Sterling Shores! My daughter broke her collar bone just before the trip and thought about cancelling the trip completely but the staff was kind enough to shorten our stay so we could still come for a few days.
My daughter was limited with her activities and couldn't spend alot of time at the beach just because of the risk of breaking it more. Except for the obvious issues at check in with the elevators at Tidewater.
But it wasn't near as bad as everyone said it would be. I couldn't imagine coming in June or July. However, if you guys were willing to give me some sort of discount next year I'll go to various review sites, and try and dispell all this negativity surrounding elevator issues.
I enjoyed my time there. Everyone s very friendly. Place was very clean. This was our second vacation stay at Sterling Shores. We will highly recommend to everyone! Ellen at the front desk exhibited the highest level of customer service and she got me a really great room. Extremely clean and a pleasent stay. Everything is near by.
Across the beach really close walk. Will come back again soon! We love staying at sterling shores the staff are always so helpful and we love the resort! This is our 7th year staying at sterling shores. This was our second time to stay there last year our room had a recliner which I sleep in due to back problems this year when our room didn't have one I thought my vacation wasn't going to be very good with no where to sleep but they rented me a recliner and it was delivered quickly I was so thankful.
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